Project Server Support

ProjectServerSupportProject Server Support

Maximize your ROI on this great technology and ensure that it continues to perform at its best for your organization. Project Server support plans are available as per your needs, and we’ll make sure your technology platform keeps on helping you to achieve better project outcomes!

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Support is a key element for success of any Project Server/Project Online implementation. Diametriks offer Project Server support services to proactively help you get the most out of your Project Server solution. Through this support service we offer:

  • Analysis and regular health check of your existing Project Server environment
  • Pro-active support – identifying or addressing any potential issues during a health check
  • A support team accessible on call and email
  • Monthly reports on support activity and utilization
  • Response time of less than 2 business hours

The benefits of this model include:

  • Enable you to plan and budget for Project Server support activities
  • Immediate availability of support resources to address Project Server issues without going through a lengthy procurement process
  • Reliable and hassle free resolutions
  • Access to certified Project Server experts and consultants
  • Support is offered on a remote basis – reducing travel costs and time required for resolution otherwise

Support process

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Additionally, Diametriks can also support your solution in following ways:

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